Terms of Service
1. Scope
These Terms of Service apply to all contracts between We Elevate Holding GmbH (in Gründung) (in formation), Gewerbering 19/1/4, 3484 Grafenwörth, Austria (“Elevate”, “we”) and the users of the platform we-elevate.at and the Elevate app (“member”).
2. Subject of the Contract
Elevate operates a digital education platform for trading education. Depending on the chosen package, access includes in particular: the Trading Academy (structured learning modules), market analyses and broadcasts (including app push notifications), trading tools (including the Trading Notebook and portfolio features) and community access. Elevate does not provide investment advice, asset management or financial analysis within the meaning of regulatory law. All content serves general education and information purposes only.
3. Conclusion of Contract
The presentation of packages on the website does not constitute a binding offer. The contract is concluded when the member completes the checkout and we confirm the payment. The contract text is not stored; the member receives an order confirmation including the invoice by email.
4. Packages, Prices and Payment
Access is purchased as a one-time payment for a fixed term (depending on the package e.g. 3 months, 4 years or 8 years — the details shown at checkout and on the invoice are decisive). There is no subscription and no automatic renewal. All prices are net plus the statutory VAT of the billing country; the final amount is shown before completing checkout. Payment is processed by Stripe (credit/debit card, SEPA where available). Promotional codes (vouchers) may modify the price and/or the access term; the details shown at checkout are decisive.
5. Right of Withdrawal for Consumers
Consumers have a 14-day right of withdrawal under the Austrian Distance Selling Act (FAGG). Details, the withdrawal instructions and the model withdrawal form can be found on our Right of Withdrawal page. If the member expressly consents to immediate delivery of the digital content before the withdrawal period expires and confirms awareness of the resulting loss of the withdrawal right, the right of withdrawal expires upon full performance of the contract (sec. 18 para. 1 no. 11 FAGG).
6. Access and Permitted Use
Access is personal and non-transferable. Login credentials must be kept secret. Sharing member content (analyses, lessons, broadcasts) with third parties is prohibited. In case of serious violations — in particular sharing credentials or content — we may suspend access after an unsuccessful warning; the member’s mandatory statutory rights remain unaffected.
7. Availability
We strive for high platform availability but do not owe uninterrupted accessibility. Maintenance and disruptions at third-party providers (e.g. hosting, app stores, exchange APIs) may temporarily limit use.
8. Risk Notice
Trading cryptocurrencies and other financial instruments involves substantial risk, up to and including total loss. Decisions the member makes based on our content are solely their own responsibility. Past results are not an indicator of future performance.
9. Liability
We are liable without limitation for intent and gross negligence as well as for personal injury. In cases of slight negligence we are only liable for the breach of essential contractual obligations, limited to the foreseeable damage typical for this type of contract. Liability for lost profits from the member’s trading activities is excluded to the extent permitted by law.
10. End of Term
Access ends automatically upon expiry of the purchased term without requiring notice. The right to extraordinary termination for good cause remains unaffected.
11. Partner Program
Supplementary terms apply to the partner program (referral commissions); they are available in the partner area and are accepted upon participation.
12. Final Provisions
Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods; for consumers, the protection of mandatory provisions of their country of residence remains unaffected. The European Commission provides a platform for online dispute resolution: ec.europa.eu/consumers/odr. Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.